DITEC GLOBE Service Manual download pdf (Page 24)

IP1839EN • 2012-07-31

21. TROUBLESHOOTING

Problem Possible causes Remedy

The automation does not

open or close.

No power.

(POWER ALARM led off).

Check that the control panel is powe-

red correctly.

Short circuited accessories.

(POWER ALARM led off).

Disconnect all accessories from termi-

nals 0-1 (voltage must be 24 V=) and

reconnect one at a time.

Blown line fuse.

(POWER ALARM led off).

Replace F1 fuse.

Safety contacts are open.

(SA led on).

Check that the safety contacts are clo-

sed correctly (N.C.).

The remote control does not work. Check the correct memorization of the

transmitters on the incorporated radio.

If there is a fault with the radio receiver

that is incorporated in the control panel,

the radio control code can be read by

removing the storage module.

Photocells are activated.

(SA led on).

Check that the photocells are clean

and operating correctly.

The automatic closing does not work. Check that the TC trimmer is not set at

the maximum.

External safety devices not

activating.

Incorrect connections between the

photocells and the control panel.

Connect N.C. safety devices together in

series and remove any bridges on the

control panel terminal board.

The automation opens/clo-

ses briey and then stops.

Encoder disconnected, false encoder

contacts, encoder fault.

(POWER ALARM led ashing).

Check that the encoder is connected

correctly, clean the contacts by con-

necting and disconnecting the encoder

plug on the contacts, replace encoder.

Motor leads crossed.

(POWER ALARM led ashing).

Check the motor leads.

There is friction. Manually check that the automation

moves freely, check the R1 adjustment.

The remote control has li-

mited range and does not

work with the automation

moving.

The radio transmission is impeded by

metal structures and reinforced con-

crete walls.

Install the antenna outside. Substitute

the transmitter batteries.

22. ROUTINE MAINTENANCE PLAN

Perform the following operations and checks every 6 months according to intensity of use of the automation.

Disconnect the 230 V~ power supply and batteries (if present):

- Clean and lubricate the moving parts.

- Check the stability of the automatic system and that nuts and screws are all well tightened.

- Check the electrical connections as shown on page 18.

Reconnect the 230 V~ power supply and batteries (if present):

- Check that the manual release functions correctly.

- Check that obstacle detection is operating correctly.

- Check that all control and safety functions are working correctly.

NOTE: for spare parts, see the spares price list.

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DITEC GLOBE Service Manual Page 24

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